With the current government shutdown affecting IRS operations, many taxpayers are wondering how this impacts their interactions with the agency. Rest assured, our team at Nichols & Company continues to serve clients without interruption and is here to help you through any challenges during this period. Here's a clear breakdown of what's available and what's suspended at the IRS.
What's Still Working
- IRS.gov website and automated tools—including "Where's My Refund" and the IRS2Go mobile app
- Electronic tax filing and payment processing—all payments received electronically or by mail continue to be processed
- Refunds for individual returns—electronically filed, error-free Form 1040 refunds via direct deposit continue
- Online payment agreements
- Income Verification Express Service (IVES)—for mortgage lenders and banks needing tax verification
- Automated phone services
What's Suspended
With the current government shutdown affecting IRS operations, many taxpayers are wondering how this impacts their interactions with the agency. Here's a clear breakdown of what's available and what's suspended.
- All in-person services—walk-in Taxpayer Assistance Centers are closed and appointments cancelled
- Live phone customer service—extremely limited availability
- Paper correspondence responses—mail is received but not answered, creating a growing backlog
- Most tax transcript requests—except those related to disaster relief
- Appeals and Taxpayer Advocate Service appointments—all cancelled and will be rescheduled
- Tax-exempt organization applications—processing suspended for tax-exempt status and pension plans
- Most refunds—except error-free individual electronic returns with direct deposit
Key Impacts by Situation
Expecting a refund: Only individual taxpayers who filed electronically with direct deposit will receive refunds during the shutdown.
Need tax transcripts: Most requests are suspended—plan for delays if you need them for loans or other applications.
Have IRS correspondence or appointments: Expect significant delays in responses and rescheduling once operations resume.
Need to make payments: Continue as usual—all payment processing continues normally.
Need Guidance on Your Tax Matters During The Shutdown?
N&Co remains fully operational and committed to making your life #LessTaxing. If we can be of assistance, please feel free to reach out to your accountant or our office at 614-891-5423.