Every year, we look for ways to make tax season a little #Less Taxing—for you and for us. This year, we’re making a small but meaningful change to simplify the way you pay for our services.
What’s Changing
We’re moving to a new payment processor that is more streamlined and should make the payment process quicker. All clients who pay their invoice by credit card or ACH will now use this same payment system.
If you receive your tax return digitally through SafeSend Returns, you’ll notice one additional change: you’ll pay your N&Co invoice before you can view your return online. After payment, you’ll be able to access and review your completed return as usual.
For clients paying by credit card, we’ll continue to accept Visa, Mastercard and Discover. If you’re paying from an iPhone, you’ll now have the added convenience of using Apple Pay. We also still accept ACH payments.
Nothing else changes. You’ll review your return and sign your e-file authorization forms before anything is filed. If you have any questions or believe something needs to be corrected, simply contact our office. As always, we will work with you to resolve it. Your satisfaction is still our top priority.
Our Commitment to You Hasn’t Changed
We know that trust is everything in this relationship. You’re not just paying for a tax return or tax consulting—you’re paying for a team that’s in your corner year-round, looking for opportunities that benefit you, and standing behind the work we do.
That doesn’t change with this update. You’ll still have the opportunity to carefully review your return, and if you have a question or something needs a second look, we’ll work through it with you.
Your return isn’t filed until you’re comfortable and ready to sign your e-file authorization forms.
Questions? We’re Here.
If you’re wondering how the new payment process works or need help navigating SafeSend Returns, give us a call. We’re always happy to walk you through it. Just call the office at 614-891-5423.